Should we, as existing customer complain ?


just thought, seems existing customers have gotten raw deal,

i'll complaining o2, not sure it'll make difference, guys think ?

going send through o2 web form see sort of response i'd get.

"new 3g iphone ordered last week, supposed arrive friday ("next day delivery") still waiting.

not waiting that's problem, complete lack of updates , since i'm paying new phone expect better level of service.

appreciate must thousands of emails , stock running low, since existing loyal o2 customer looking upgrade (which ordered last week). me seems new customers getting priority.

considering signed alerts , ordered new 3g iphone using pre order system, complete shambles , wondering if o2 going compensate existing patient customers, either refunding cost of upgrade or in other way.

submitting letter of complaint since think existing customers have been messed about.

regards"
 

not - think existing owners got deal. let
upgrade 8 months 18month contract. didnt have contractually. have been quite fair - trouble systems
cant cope kind of mad load on 1 day.
 


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